Privacy Policy

STRATIQ Solutions Ltd ("we", "our", "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (stratiqsolutions.co.uk) or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. STRATIQ Solutions Ltd is the data controller for the purposes of data protection law.

We may collect the following categories of personal data: • Contact information: name, email address, phone number, business name • Booking data: preferred date and time for strategy calls, notes about your requirements • Payment information: processed securely through Stripe, we do not store card details • Usage data: pages visited, time spent, browser type, device information, IP address • Communication data: messages sent through our contact form, AI assistant conversations, and email correspondence • Uploaded assets: logos, documents, or files you voluntarily provide during the booking process

We use your personal data for the following purposes: • To provide and manage our services, including booking strategy calls • To process payments securely via Stripe • To communicate with you regarding your enquiries and bookings • To send booking confirmations and relevant follow up information • To improve our website and services through analytics • To comply with legal obligations • To protect our business and your security We will never sell your personal data to third parties.

Under the UK GDPR, we process your personal data on the following legal bases: • Consent: Where you have given clear consent for us to process your data for a specific purpose • Contract: Where processing is necessary for the performance of a contract with you • Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights • Legal obligation: Where processing is necessary to comply with our legal obligations

We may share your data with the following categories of recipients: • Payment processors: Stripe, for secure payment handling • Email services: Microsoft (Outlook), for booking confirmations and communications • Cloud infrastructure: for hosting and data storage • Analytics providers: for website usage analysis All third party providers are bound by data processing agreements and are required to handle your data securely and in accordance with applicable law.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected: • Booking data: retained for 24 months after your last interaction • Payment records: retained for 7 years as required by UK tax law • Analytics data: retained in anonymised form • Marketing preferences: retained until you withdraw consent You may request deletion of your data at any time by contacting us.

Under the UK GDPR, you have the following rights: • Right of access: Request a copy of the personal data we hold about you • Right to rectification: Request correction of inaccurate data • Right to erasure: Request deletion of your data ("right to be forgotten") • Right to restrict processing: Request limitation of how we use your data • Right to data portability: Receive your data in a structured, machine-readable format • Right to object: Object to processing based on legitimate interests • Right to withdraw consent: Withdraw consent at any time where processing is based on consent To exercise any of these rights, please contact us at info@stratiqsolutions.co.uk.

We implement appropriate technical and organisational measures to protect your personal data, including: • SSL/TLS encryption for all data in transit • Secure payment processing through PCI-DSS compliant providers (Stripe) • Regular security assessments of our systems • Access controls limiting who can view personal data • Secure data storage with encryption at rest

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: Email: info@stratiqsolutions.co.uk Phone: 0800 274 0058 Website: stratiqsolutions.co.uk You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data rights have been infringed.